Customer Service Clerk Val d'Or

Salary :

Activity area : Construction and engineering, Industrial and manufacturing

Post category : Sales

Province : Quebec

Region : Abitibi-Témiscamingue

Recruiter : Simon Van De Kerkhove

Contact us : svandekerkhove@st-amour.com

Job description :

Are you looking for more than just a customer service job? Here’s a great opportunity to join a growing company recognized for its technical expertise and commitment to service excellence. Operating in the field of power transmission (hydraulics and pneumatics), the company proudly serves clients across diverse sectors such as industrial, food processing, municipal, and more.

Job Summary :

As a Customer Service Clerk, you will be the first point of contact for customers. You will provide a fast, professional, and personalized service, contributing directly to customer satisfaction and smooth daily operations.

Main Responsibilities :

• Greet customers at the counter in a courteous and professional manner.
• Identify customer needs and provide advice on available products and technical solutions.
• Prepare orders, handle returns, and issue delivery slips.
• Communicate with internal teams (warehouse, purchasing, sales) to ensure smooth coordination.
• Respond to inquiries by phone and email.
• Maintain a clean, organized, and welcoming counter area.
• Support administrative tasks such as data entry, invoicing, and inventory management.

Skills and qualifications :

Profile Sought :

• Experience in customer service or counter sales (preferably in an industrial, mechanical, or technical environment).
• Basic knowledge of hydraulics, pneumatics, or mechanics (an asset).
• Strong interpersonal and multitasking skills.
• Team-oriented, reliable, and organized.
• Comfortable using computer tools and systems.
• Bilingual (French/English), depending on customer base.

What We Offer :

• 2 weeks of vacation.
• Comprehensive group insurance plan (dental, health, life) after 3 months.
• Stable 40-hour work week, Monday to Friday.
• A positive, dynamic, and collaborative work environment, 100% on-site.