Field Service and Application Chemist - Montreal

Salary :

Activity area : Chemical

Post category : Sales, Scientific and technical positions

Province : Quebec

Region : Montreal, Montreal and surroundings

Recruiter : Stephane Faure

Contact us : sfaure@st-amour.com

Job description :

Our client is a leading Canadian distributor of scientific equipment and supplies, with a proven track record spanning more than 30 years. It is a subsidiary of a Canadian leader in the field of scientific equipment. They have offices across Canada, including in Alberta, Quebec, and Ontario, with their head office located in Ontario.

Your role:

Customer installation and training:

• Lead instrument installations, including electromechanical configuration, system calibration, and customer integration for environmental analyzers, gas chromatography equipment, etc.

Technical training:

• Provide application-focused training to ensure customers master workflows, both in instrument use and chemistry applications.

Service and maintenance:

• Diagnose malfunctions and perform repairs on site or in the workshop on laboratory equipment, including, but not limited to, gas chromatography equipment.

Chemistry application support:

• Act as the primary on-site chemistry resource for customers and the sales team, particularly for sample preparation and specialized workflows.

Technical communication:

• Translate complex technical information into clear, actionable recommendations tailored to specific customer challenges.

Compliance and validation:

• Modify equipment to meet CSA safety standards and validate instruments to ensure they comply with manufacturer specifications.

General support:

• Perform any other related duties as requested by management.

Benefits: Comprehensive benefits package (dental, supplemental health insurance, disability, life insurance, etc.), shared 50/50 with the employer

Work location: Travel to clients across Canada; work from home when not traveling; occasional travel to head office in Ontario.

Skills and qualifications :

Academic background:

• Bachelor's degree (B.Sc.) in analytical chemistry required
• Experience in gas chromatography (GC)

Professional experience:

• Minimum of 2 years of experience in an analytical laboratory or field service environment
• Exposure to or experience in gas chromatography
• Experience in providing technical support to colleagues or customers (an asset)

Key skills:

• Practical laboratory experience
• Proven technical service skills
• Experience with inorganic and organic chemistry instruments
• Electromechanical skills and ability to present technical information clearly and concisely
• In-depth knowledge of gas chromatography (strongly desired)
• Excellent written and oral communication skills, with a high level of professionalism
• Intermediate computer skills (Microsoft Office: Outlook, Word, Excel)
• Autonomy, initiative, and ability to solve problems independently
• Excellent customer service attitude

Other requirements:

• Availability and willingness to travel with overnight stays (in Canada and internationally) up to 70% of the time
• Valid driver's license
• Personal vehicle
• Valid passport
• Candidates who cannot demonstrate their ability to travel to the United States will not be considered