Field Operations Manager
Employment Permanent
Date display: 04/07/2025
#Ref.:7400
Salary :
Activity area : Business services
Post category :
Province : Quebec
Region : Montreal
Recruiter : Julie Guedj
Contact us : jguedj@st-amour.com
Job description :
Working hours: Monday to Friday - Variable hours, depending on operational needs. But mainly from 12:00 to 20:00.
Job location: Montreal, Ville St-Laurent - On site
Salary: 65-70k
Position type: permanent contract
Our client is a company specializing in industrial maintenance and hygiene services. They are looking for a new Field Operations Manager. The role involves managing maintenance service operations across a portfolio of sites, ensuring that quality, profitability and regulatory compliance targets are met, while effectively coordinating field teams.
Your role:
- Operational management: Supervise human, material and technical resources to ensure efficient operations. Guarantee service quality through regular inspections and compliance with procedures. Contribute to the continuous improvement of economic and qualitative performance.
- Team management: Supervise staff through induction, integration, training, evaluation and performance monitoring.
- Administrative management: Manage payroll, schedules, invoicing and rigorously document operations in internal tools.
- Customer satisfaction:
- Ensure smooth communication with customers and compliance with contractual commitments.
- Identify specific customer needs and propose adjustments where necessary.
- Respect for standards and compliance: Ensure the application of OHS standards and collaborate with internal bodies to ensure a safe and compliant work environment (OHS, HR, unions).
Skills and qualifications :
- 2-3+ years' experience in a similar, unionized business services role
- Excellent leadership skills and ability to supervise teams
- Sense of customer service, rigor and organization
- Autonomy, judgment and ability to manage priorities
- Knowledge of unionized environments and basic HR processes
- Knowledge of industrial maintenance and hygiene services
- Bilingual French / English (asset)
