Position

Sales Coordinator SAQ

Employment Permanent Date display: 28/11/2019 #Ref.:3471

Activity area : Business services, Communications and media, Consumer goods, Industrial and manufacturing

Post category : Accounting and finance, Communication and media, Human resources, Logistics and procurement, Marketing, Production and engineering, Sales

Province : Quebec

Region : Laval, Montreal

Recruiter : Christian Therrien

Contact us : ctherrien@st-amour.com

Job description :

 

Our client, a producer and distributor of wines and other alcoholic products distributed exclusively to the SAQ, is looking for a Sales Coordinator to join his team.

The Sales Coordinator plays a key role in achieving the company’s mission and ambitious growth plan. His main mission is to create an exceptional service experience for stakeholders by assisting the sales representative team in the product referencing process, promotion, and coordination of requests from the SAQ client. He will be responsible for monitoring business development activities in North America and acting as the first point of contact for clients and prospects.

Responsibilities:

  • Follow up quickly and effectively with SAQ stakeholders, answer their questions and guide actions.
  • Create and coordinate Promo-Punch, by period, region and executions.
  • Create and coordinate new product referral.
  • Creation of sales and presentation materials to assist the sales force in achieving objectives.
  • Ensure optimal use and constant updating of the management tools at its disposal.
  • Effectively track all interactions from the company’s various social media channels.
  • Provides input and feedback on the design, implementation and effectiveness of marketing programs.
  • Work with Sales and Customer Service team including knowledge exchange.
  • Work closely with sales, customer, purchasing and warehouse staff - efficient and friendly customer service for internal customers by phone and email; supporting internal staff by providing outstanding service and resolving customer issues.
  • Ensure effective handling and tracking of all incoming calls.
  • Perform clerical tasks – filing, fax, telephone, etc.
  • Various related tasks as required.

Skills and qualifications :

 

  • Experience with «SAQ Promo-Punch» and «SAQ-b2b».
  • Knowledge of the SAQ and its network.
  • Excellent oral and written communication skills are required – (English/French).
  • Maintain good working relationships with clients (internal and external) and colleagues.
  • Ability to handle difficult situations with tact and courtesy.
  • Versatility and attention to detail.
  • High level of accountability.
  • Strong organizational skills.
  • Good analytical skills.
  • Speaking Portuguese would be an asset.