Customer Service Representative - Construction – Sherbrooke

Employment Permanent Date display: 22/05/2019 #Ref.:3112

Activity area : Construction and engineering, Industrial and manufacturing

Post category : Logistics and procurement, Sales

Province : Quebec

Region : Eastern Townships

Recruiter : Kym Nicol

Contact us : knicol@st-amour.com

Job description :

Do you like to be in action, passionate about customer service, able to make a difference to the success of your employer? This post can match you.


Our customer, the market leader for screwed piles, offers you the opportunity to work in a healthy company, in excellent financial health and to collaborate with an autonomous and dynamic team.  You will be part of a company with the well-being of its employees at heart, fostering evolution and professional development.


Your role and responsibilities:


  • Provide outstanding customer service between customers and other departments of the company (sales, demand management, planning, production and shipping).
  • Track orders (after picking and entering orders), inventories and shipments of the product.
  • Respond to various requisitions and requests for technical information.
  • Plan shipping and transportation of merchandise.
  • Feed the database of information related to customers.
  • Participate in setting up information collection for the database.


In this position, our client offers: competitive compensation, numerous benefits and incentives, DPSP (Deferred Profit Sharing Plan), reimbursement of activities and training of enhancements, a stimulating challenge, being in relation and communication with the various stakeholders and be part of a team that stands out!

Skills and qualifications :

  • Bilingualism (80% of the clientele is English speaking).
  • Minimum of 3 years experience in a similar position.
  • Mastery of Office Suite and ease on Web platforms.
  • Knowledge of steel products (an asset).
  • Be stress tolerant and work well in a fast environment.
  • Being autonomous and resourceful.


You have an interest and the aptitudes to succeed in this role, send me your application in all confidentiality.